Customer Care Representative. 1-2 years customer cash and service managing

Customer Care Representative. 1-2 years customer cash and service managing

Business Description

Do you enjoy joining a thrilling group? Our company is hunting for those who look for a fantastic profession in a small business savvy company, and a way to have career that is lasting. Cash Mart is searching for those who deliver exemplary customer care, while having a desire to push boundaries. We provide competitive pay, advantages and a fast-paced work place focused on developing leaders!

That are we?

Cash Mart has been helping Canadians with regards to economic needs for over 25 years. Whether you will need a pay day loan,|loan that is payday your cheque cashed, or simply just have to trade some foreign exchange, cash Mart is here now to last. With branches open belated across Canada, it is easy to understand why greater numbers of individuals choose us for fast, friendly, hassle-free solutions.

  • Specialties: Payday Advances, Cheque cashing, Forex, Western Union, We purchase Gold, Taxes
  • Web Site:
  • Industry: Retail, Product Sales, Financial Services
  • Business Size: 5001-10,000 workers
  • Launched: 1982
  • Job Description

    Where do you turn?

    Into the Representative part you are going to do all of it, product sales, customer care, geographic area marketing, collections, safety of one’s shop, plus the list continues on. Much of your function in the CSR role is always to offer customer that is excellent through the provision of cash Mart Financial solutions.

    DUTIES/RESPONSIBILITIES

    give a level that is high of Service – consistently getting 90% or better in the customer care Sequence. Sell and receive cash for / from another staff member and record precisely and get into the idea of Sale system (fine count all monies received and provided).

    enter new customers quickly and effectively. Improve all items. Complete all product and solution deals when you look at the true point of purchase system. Problem Loans quickly and risk that is efficiently ensuring methods are used. Money checks quickly and effortlessly ensuring danger evaluation strategies are used. Familiarity with issuing procedures for many checks and start to become in a position to provide clients options and incentives if struggling to finish the deal. Sell benefits of ancillary services to clients and make certain all product sales are properly recorded. Enter consumer information completely and accurately in to the aim of purchase system. Reconcile money float during the conclusion of shift. Have actually a comprehensive familiarity with all security and safety procedures concerning the shop and role-play for a regular basis (at minimum quarterly). Understand and implement all procedures relating to transactions that are recordable. Substantial knowledge of all business policies and procedures. Prepare collection files and assist in the collection procedure. General workplace duties and appropriate utilization of all workplace gear. Familiarity with whom to contact the case of a crisis. Frequent upkeep and maintenance of shop. Successfully, open and close the store and complete all documents accurately. All the other work associated duties as instructed by Management.

    Skills

    TRAINING

    Senior School Diploma

    EXPERIENCE

    SKILLS

    Friendly, outgoing, confident / issue solver, versatile, self-motivated, group player Job Knowledge Orientation product sales Focus Problem Solving Accountability Organization

    Extra Information

    We purchase our workers, and provide substantial training, and development programs establishing you up for future success. If we appear to be a fit and you’re ready an exciting career with a business that encourages employee growth, use today! We seek out bright, energetic, determined people who are thinking about learning and developing their job.

    Notice to Ontario candidates – National Money Mart is focused on accommodating applicant’s with disabilities to the position of undue hardship through the recruitment, evaluation and selection process. In the event that you require accommodation in respect of the materials or procedures used at payday loans Washington any time during this process if you are selected for an interview please notify National Money Mart. In the event that you require accommodation National Money Mart will be able to work to one to figure out just how to meet your requirements.

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